Frequently Asked Questions

Don't see your question answered below? Contact us and we will reply as quickly as possible!

 

How long does it take to see results?

In most cases, you’ll start to see more even, brighter tone in just a few days. Within 6 weeks, most users begin to see dramatic improvements.

 

Are the results permanent?

The results will last as long as you continue to use the products as directed AND as long as you don’t expose your skin to the sun. If you stop using the products, your skin will continue to try to reset to its natural hue, just as hair color will reset if you don’t maintain it. These products remove old damage and spots without changing your natural skin tone at a deeper level.

 

How long is it safe to use your products?

Forever! This is truly healthy, restorative care. Rest assured these are highly tested, safe products that will enhance your skin for years and years of use.

 

Can I combine hydroquinone-based products with your products?

No. And if you're using hydroquinone products, please stop. They could be dangerous and, in many countries, banned. Our collection of researched, proven, and safety-tested products work even better, and without the danger.

 

Are there side effects from using these products?

While they are safe for all skin types, some users may experience mild skin irritation. Please remember that all users MUST apply sunscreen every single day to protect and prevent the skin from future damage.

 

How long will the product last?

In general, each bottle is designed for about two months of daily application as advised.

 

Can men use these products?

Yes. Men can and do use our products (and love the results)!

 

I am trying to get pregnant. Are your products safe for me?

Yes. We use all safe and naturally derived ingredients. The Mommy Brightener was formulated for women that are pregnant and nursing. Still, you should always consult with your OB-GYN before using any product during pregnancy.

 

I have problems with acne scarring, pitting, and discoloration. Will your products help me?

Yes. Our unique combination of ingredients were designed to exfoliate the skin/open pores and promote collagen growth as well as lighten the skin in the process.

 

Who can benefit from using your products?

Everyone ages 13 and up.

 

Do you ship around the world?

Yes!

 

I just started using the Visha Skincare line, and my skin feels dry and more sensitive, is this normal?

Given the clinical strength of these products, some people may get a brisk response when first used. The wash has powerful exfoliating properties and can result in peeling and dryness when used twice a day from the beginning. Please take a few days break from the cleanser and then use once a day at night until your skin gets acclimated. 

 

 

There's no tube in my Advanced Correcting Serum and the product is not dispensing. Did I receive a faulty bottle?

The Advanced Correcting Serum uses an airless pump with a disk that raises as the bottle is pumped -- it does not come with a "straw" or tube inside. When using your product for the first time, you may need to "prime" the dispenser. To "prime" the dispenser, firmly tap the bottom of the bottle 3-4 times on a flat-hard surface to loosen the disk, then pump the dispenser slowly about 15-20 times with the bottle upside down. After it starts pumping you can pump right side up as normal. If the dispenser stops working at any time, simply repeat the "priming" step.